How Edelman Solved Multi-Currency Inconsistencies in Global Project Rollouts: A Case Study in ERP Customization

Abstract

This article examines how Edelman, a global communications firm, successfully implemented the Project Currency Enforcer solution to address multi-currency inconsistencies in their PeopleSoft environment across more than twenty countries and over fifteen hundred users. The article analyzes the challenges Edelman faced with currency standardization throughout project lifecycles, where process fragmentation and cross-functional integration issues led to manual reconciliation efforts, delayed reporting, and compliance concerns. Through a carefully designed architecture comprising four integrated components—a currency enforcement layer, rules engine, transaction verification module, and automated reconciliation tool—Edelman created a targeted enhancement to their existing system rather than implementing a wholesale replacement. The implementation followed a phased approach with pilot testing, regional deployment waves, and comprehensive change management strategies that prioritized minimal business disruption. The results demonstrate significant improvements in reconciliation efficiency, financial reporting accuracy, audit compliance, and overall operational performance, validating the effectiveness of targeted ERP customization for solving specific business challenges in global financial management.