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Journal of Business and Management Studies

Journal of Business and Management Studies
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  • Analysis of Effects of Product Quality, Promotion and Received Value Towards Customer Loyalty through Customer Satisfaction Grab Food

    Dian Erdiansyah, Erna S Imaningsih
    2021-06-28
  • The Elucidating of Customer Value and Customer Loyalty for Halal Cosmetic: The Empirical Evidence of Indonesian Female

    Anggun Suryanti, Wiyadi, Rini Kuswati
    2024-02-05
  • Analyzing the Effect of the Product, Price Perception, and Promotion on Customer Loyalty to the Product of PT. EBARA Indonesia with Repurchase Intention

    Andreas Natanael, Syafrizal Chan
    2021-07-29
  • Evaluating the Effectiveness of Different Machine Learning Models in Predicting Customer Churn in the USA

    MD. Sohel Rana, Anchala Chouksey, Bimol Chandra Das, Syed Ali Reza, Muhammad Shoyaibur Rahman Chowdhury, Mir Mohtasam Hossain Sizan, Reza E Rabbi Shawon
    2023-10-29
  • The Impact of Service Quality Using the Carter Model on Customer Satisfaction in Indonesian Islamic Banks

    Nur Faizah, Wiyadi, Muhammad Sholahuddin
    2023-10-05
  • Predictive Analytics for Customer Retention: Machine Learning Models to Analyze and Mitigate Churn in E-Commerce Platforms

    Md Sakibul Hasan, Md Abubokor Siam, Md Abdul Ahad, Mohammad Nazmul Hossain, Mehedi Hasan Ridoy, MD. Nazmul Shakir Rabbi, Arat Hossain, Tanaya Jakir
    2024-08-11
  • Understanding the Influence of Mobile Interface of Shopee and Lazada on Customer Conversion

    Therhey Ann Centeno, Alliah Clarisse Pacheco, Gem Danielle Sigua, Nicole John Tan, Ronald Fernandez
    2022-03-31
  • Enhancing Customer Experience and Business Operations in E-Commerce Platforms through Big Data Analytics

    Md Abdullah Al Mahmud, Nur Vanu, Sadia Islam Nilima, Rakibul Hasan
    2021-12-29
  • The Impact of Digital Marketing on Customer Buying Intention of Customers in the Philippines

    Lance Astoriano, Gerona, Justin Albert D., Marzan, Juan Carlos R.
    2022-05-11
  • The Influence of Brand Recognition and Benefits on Consumer Relationship Quality: A Case Study of Habib Gulzar's Food Products

    Abdul Khalil Bizhan Parsa, Ghulam Rasoul Fazli, Sebghatullah Rashid Rasoli
    2023-12-16
  • The Role of Purchasing Decisions Mediating Product Quality, Price Perception, and Brand Image on Customer Satisfaction of Kopi Janji Jiwa

    Janes Rivai, Zulfitri
    2021-07-07
  • Enhancing Retail Success: A Comprehensive Analysis of Visual Merchandising Influence on Customer Engagement and Purchase Behavior in Philippine Local Retail Businesses

    Cris Saranza, Yuri Pendon, Glenn Andrin
    2024-01-06
  • The Effects of Service Quality on Customer Satisfaction and Its Implication on Company’s Performance: A Case study of Perumdam Tirta Alam Tarakan

    Arkas Viddy, Rukisah, Ana Srielaningsih, Hanadelansa, Andi Asrifan
    2023-01-06
  • From Engagement to Retention: An Exploratory Sequential Approach to Social CRM and Social Media Marketing for Facebook Sellers

    Emmanuel P. Paulino, Paulo Noel A. Mazo, Lou-Rena S. Boquila, Djhoana M. Rington, Chona O. Bautista, Michael F. Gibaga
    2025-02-16
  • A Study of Customer Differences on UCPB Savings Bank’s Product and Services, Performance, and Reliability

    Alcuetas, Rosemarie Gaile, Balicao, Roger, Naguit, Claire Anne, Pigao, Kevin Jamir, Yumul, Tricia Laine
    2023-10-05
  • The effect of Price and Brand Image on Purchase Decisions and their Implications on Consumer Satisfaction of Ebara Pump Products in Jabodetabek

    Roy Harry Martin Siregar, Adi Nurmahdi
    2021-07-04
  • A Case Study on Factors Affecting the Perception of Customers in Purchasing Air Fryer Products: Basis for a Proposed Enhanced Marketing Promotion Program

    Terrence Arvin S. Auyong, Shawn Caesar M. De Jesus, Donnel Doglas G. Maralit, Aaron Joshua T. Obeles, Francis Lawrence B. De Jesus
    2022-05-15
  • The Impact of Viral Marketing Collateral on Brand Image: “#KwentongJollibee” Advertisement

    Van Kevin Li, Patricia Alexandria Ongpauco , Janine Therese Rubante
    2022-03-13
  • Consumers’ Continuous Usage towards Improved Operations and Management of Cross-Border E-Commerce Websites in Jinjiang, Fujian Province, China

    Tianfa Luo
    2024-06-08
  • The Influence of Shipping Fees in Customer Purchase Decisions for Online Retailers Residing within the Philippines

    Kent Manapul, Joshua Isidro, Menchie Hernandez, Ronald Fernandez
    2022-03-09
  • Factors Influencing Customer Satisfaction towards Luxury Clothing: Quiet Luxury and Logomania among Filipino Millennials

    Sophia Mae Dealca, John Rafael D. Estrera, Christian Lloyd L. Tibalao, Francis Lawrence B. De Jesus
    2022-04-21
  • The Business Value of IoT and Big Data Analytics

    Waseem Ullah Khan
    2025-02-24
  • Optimizing Online Sales Strategies in the USA Using Machine Learning: Insights from Consumer Behavior

    Rabeya Akter, Md Nasiruddin, Farhana Rahman Anonna, MD Rashed Mohaimin, Md Boktiar Nayeem, Adib Ahmed, Afrin hoque jui, Shah Alam
    2023-07-21
  • Influence of Search Engine Optimization (SEO) Towards Purchase Intention of Online Shoppers

    Anfernee Caro, Aaron Justin Mendoza, Hennie Noble, Kryzl Alexa Tanglao
    2024-06-13
  • The Effect of eWOM and Webcare on Customer Engagement and Brand Loyalty toward Live Streaming Platforms

    Jiali Zhu, Xia Lin
    2024-07-28
  • Determine and Clarify the Primary Elements for Measuring Agility in Mining Industries

    Milad Javadi, Ahmad Latifian, Maryam Mazrooie, Fahimeh Ebrahimisadrabadi
    2025-06-02
  • Optimizing Marketing Strategies with RFM Method and K-Means Clustering-Based AI Customer Segmentation Analysis

    Malay Sarkar, Aisharyja Roy Puja, Faiaz Rahat Chowdhury
    2024-03-07
  • Managing Rapport on TripAdvisor: Correlation of Negative Reviews and Response Voices on Online Business Platforms

    Xin Huang, Jiayang Zhang
    2024-07-28
  • Mapping the Fur Landscape: A Dual Cluster Analysis of Relationship-Driven and Purchase-Based Segmentation of the Pet Care Market

    Emmanuel Paulino, Noemi C. Gocuyo, Djhoana M. Rington, PhD, LPT, CGSP, CHRA, Lalaine A. Isip, Paulo Noel A. Mazo, DBA, LPT, Ronald P. Romero, Ph.D, Ronaldo A. Tan, Ph.D., Lou-Rena S. Boquila, PD, PhD
    2025-05-19
  • The Effect of Corporate Social Responsibility on Competitive Advantage through Organizational Learning in the Jordanian Industrial Sector

    Raghad Darweesh, Mohammad Abuareish
    2023-06-17
  • Understanding Insurance Uptake in the Philippines: A Cluster-Based Analysis of Consumer Priorities

    Emmanuel Paulino, Djhoana M. Rington, PhD, LPT, CGSP, CHRA, Noemi C. Gocuyo, MGM, LPT , Lalaine A. Isip, Ronald P. Romero, Ph.D, Ronaldo A. Tan, Ph.D, Paulo Noel A. Mazo, DBA, LPT
    2025-05-19
  • The Role of Purchase Behavior in Consumers' Intent to Revisit and Recommend Coffee Shops in Manila: A Mediation Analysis

    Jan Carlo Libiran, Dexter Alonzo, Michelle Berdin, Charyl Genterola, Benedicto Avila, Bernard Letrero, Donn Enrique Moreno
    2024-09-03
  • Business Model Canvas: Business Analytics on Gas stations with C-stores in United States

    Kazi Obaidur Rahman, Rezwanul I Rezvi, Farhan Nasrullah, Md Samirul Islam, Mehedi Hasan, Achhia Khanam, Amir Hamza Akash
    2025-02-05
  • Service Quality and Customers Trust Towards Crafting Business Strategy for Courier Service Company

    WANG XIANGUANG, HU DAN, XIE LINGLING, BI XIAOYAN
    2025-01-11
  • The Influence of Google Analytics on E-commerce: Enhancing Customer Insights and Business Performance

    Md Rashed Mohaimin
    2025-03-28
  • Effects of Social Media Marketing on Consumer Purchase Intention in the Retail Sector of Australia

    Syed Ibrar Hussain, Ranga Chimhundu
    2023-01-23
  • Revolutionizing Banking Decision-Making: A Deep Learning Approach to Predicting Customer Behavior

    Md Nasir Uddin Rana, Sarder Abdulla Al Shiam, Sarmin Akter Shochona, Md Rasibul Islam, Md Asrafuzzaman, Proshanta Kumar Bhowmik, Refat Naznin, Sandip Kumar Ghosh, Md Ariful Islam Sarkar, Md Asaduzzaman
    2024-05-07
  • Digital Transformation in SMEs: Unlocking Competitive Advantage through Business Intelligence and Data Analytics Adoption

    Safiul Islam, Emran Hossain, Md Shihab Rahman, Md Majedur Rahman, Sajidul Islam Khan, Abdullah Al Mahmud Ashik
    2023-12-25
  • Transitioning Towards a Fully Digital Banking Environment: Analyzing Financial Consumption Preferences of Metro Manila Banking Customers

    Nina Isabel Gigante, Patricia Anne Martin, Hiroshi Marutani
    2022-04-05
  • Impact of Advantageous Campaigns on Customer-Brand Relationship Building Through Social Media Marketing

    Sultan AL-Mashrafi, Zaheer Ahmed Khan
    2022-01-18
  • Marketing Strategy Proposal to Rebound the Declining Revenue of Burger King Indonesia in the Covid Aftermath Period

    Ruth Anindya Ratih Dewi Hartono, Yos Sutiyoso, Sahat Hutajulu
    2024-10-15
  • Examining the Influence of Innovation, Market Orientation, and Entrepreneurial Orientation on Marketing Performance in the Batik Industry

    David Andriyan, Muhammad Sholahuddin, Imronudin
    2023-08-13
  • The Moderating Effect of the Country of Origin on Smartphones’ Brand Equity and Brand Preference on Customer Purchase Intention

    Angelo Clark Castillo, Aimee Margaret Flores, Lance Matthew Sanchez, Arthur Yusay, Marie Abigail Posadas
    2022-03-23
  • Does the Magic Elixir of Treasure Rejuvenate the Elderly Work in the End - Taking Tiffany as an Example: A Study on the Brand Strategy of Younger Jewelry Industry

    Liuyue Jiang, Zhexuan Lyu
    2023-09-28
  • The Influence of Marketing Communication Tools on Customers’ Satisfaction Towards Mobile Phone Service Provider Companies in Jordan

    Noor Firdoos Jahan, Hadi Salah Abdurrahman Atiat
    2021-05-27
  • The Impact of COVID-19 Pandemic on Consumer Usage Intention of Electronic Wallets in the Philippines

    Donn Enrique Moreno, Isa Maniclang, Ysabella Dominique Tongson, Karen Trinidad, Abegail Vicuña, John Kevin Belviz
    2022-07-03
  • The Influence of Infrastructure, User Knowledge, and Behavior to Cashless Acceptance in Small and Medium Food Industry in the National Capital Region

    ROBIN REYES
    2023-11-28
  • Proposed Business Strategy In Sulawesi And Maluku Region: A Case Study of Xyz

    Nofardiansyah Rizky Dwi Nugraha, Yudo Anggoro
    2024-09-10
  • Digital Marketing and Business Performance of Selected Micro-Enterprises in China

    Wang, Shaohua, Wang, Bei, Hu, Aiqing, Zhang, Xin
    2024-01-23
  • IoT-Based Smart Lockers: A Validation for the Saudi Arabian Market

    Waseem Ullah Khan
    2025-02-12
  • Investigating the Impact of Ethical Leadership on Student Perceptions of Ethical Decision-making in Business Management: Evidence from Bangladesh

    Shahana Pervin
    2023-09-28
  • The Agritourism Marketing Strategies in Luzon

    Rodelita P. Villalobps
    2020-12-08
  • The Influence of Proactive Personality on Proactive Work Behavior through Job Satisfaction, Work Engagement, and Role Breadth Self-Efficacy at PT PLN UP3 West Surabaya

    Atika Fitri Mumpuni, Wiwik Handayani
    2024-07-28
  • Is Bangkok Ready for Open Banking? A Research Note on Exploring the Variables that Affect Innovation Adoption

    Sudkhate Molthathong, Chanettee Piphatanangkun
    2023-11-03
  • Information System Success: Influence to Consumer Behavior in the Use of Mobile Payment in M-Commerce

    Mark Anthony L. Pelegrin
    2021-11-09
  • The Legacy of Leadership According to Imam Ali's Letter 53: A Comparative Perspective with the New Management

    SAIDA IFISS, Said MSSASSI
    2023-05-22
  • Fintech Revolution: How Established Banks Are Embracing Innovation to Stay Competitive

    Ahmad Faour, Abdulla Saif. S. S. Al-Sowaidi
    2023-09-29
  • Technological Innovations to Overcome Cross-Border E-Commerce Challenges: Barriers and Opportunities

    Md Azhad Hossain, Mahafuj Hassan, Rabeya Khatoon, Md Kamruzzaman, Anupom Debnath
    2020-12-26
  • Impression of Social Media Influencers towards Customers of Locally Manufactured Cosmetic Beauty Products

    Christine J. Concepcion
    2025-04-06
  • Proposed Strategy to Improve Product Innovation and Service Quality at Pegipegi

    Raisha Nur Amalia, Leo Aldianto
    2024-09-21
  • A Study on the Post Pandemic Marketing Mix Responses of Micro Food Businesses in Laguna, Philippines

    Donn Enrique Moreno, Jose Iñigo Espiritu, Isabelle Rose Maniclang, Lloyd Denis Talabis
    2023-04-03
  • The Consumer Buying Behavior and Its Relationship to Financial Management of a Purchasing Company

    Yue, Shuying, Yu, Tuoxin, Li, Jin, Yan, Qiang
    2024-01-13
  • Advancements in Retail Price Optimization: Leveraging Machine Learning Models for Profitability and Competitiveness

    Mohammad Anisur Rahman, Chinmoy Modak, Md Abu Sufian Mozumder, Mohammed Nazmul Islam Miah, Mehedi Hasan, Md Murshid Reja Sweet, Syeda Farjana Farabi, Md Zikar Hossan, Mani Prabha, Mahfuz Alam
    2024-05-23
  • The Relationship of Facebook Messenger Marketing to the Purchasing Intention of the Consumers of Philippine MSMEs

    Anne Valerie Casimiro, Cathleen Chua, Dominique Earl Pasquin, Jun R. Grimaldo
    2022-04-09
  • Evaluation of Online Markets Considering Trust and Resilience: A Framework for Predicting Customer Behavior in E-Commerce

    Sina E. Charandabi, Omidreza Ghanadiof
    2022-01-18
  • Prospective Policy Holders on Health Insurance: An Assessment Towards Marketing Plan Proposal

    WANG BINGZHI, LI YONGQUAN, DONG YANCHAO, FANG XIAOQIN
    2024-12-27
  • The Role of SVoD Service Attributes in Building Customer Loyalty: A Study of Repurchase Behavior in the Philippines

    Donn Enrique Moreno, Eduardo Mauricio, Rocky Angelo Gabatin, Justine David, Jaychelle Rayne Gutierrez, Stephanie Claire Nullas
    2023-09-07
  • The Safety Measures on Electronic Banking Operations and Its Cybersecurity: Basis for Enhancement Plan

    Hu Benhang, Huang Furong, Yang Jian, Zhou Yingmei
    2024-08-24
  • The Impact of Brand Equity of Korean Barbeque Restaurants on Purchase Decision among Generation-Z in Metro Manila

    Rogemar Caldito, Daniel Kyle Candano, Kim Beatrice Diaz
    2022-02-11
  • Client Satisfaction and Quality of Rendered Services of Landbank San Pablo Rizal Avenue Branch: A Basis for Strategic Plan

    Lydenren Javier, MARC LESTER QUINTANA
    2024-11-18
  • Saudi Arabia's Cloud Broadband Landscape: Opportunities and Challenges in the Era of Vision 2030

    Waseem Ullah Khan
    2025-02-18
  • Factors Determining Turnaround Strategies for Declining, Large, High-tech organizations

    Benita Bommi Felicia Jeyasingh
    2023-09-29
  • Why ESG Reporting is Particularly Important for the Airlines during the Covid-19 Pandemic

    Elen Paraskevi Paraschi
    2022-08-01
  • Integrating Sustainable IT Solutions for Long-Term Business Growth and Development

    Md Munna Aziz, Md Mizanur Rahaman, Mohammad Muzahidur Rahman Bhuiyan, Md Rashedul Islam
    2023-12-29
1 - 74 of 74 items

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Journal highlights
 
ISSN 2709-0876
DOI Prefix 10.32996/jbms
Started 2019
Frequency Bimonthly 
Language Multiple
APC $150

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