The Evaluation of an Online English Course for Tourism Workers in Ninh Binh from Learners’ Perspective

https://doi.org/10.32996/jeltal.2021.3.11.6
course evaluation online course tourism workers

Authors

  • Thanh Diem Dang
    dtdiem@hluv.edu.vn
    MA, English Teacher, Department of Foreign Languages and Information Technology, Hoa Lu University, Ninh Binh Province, Vietnam
  • Mai Thi Thu Han MA, English Teacher, Department of Foreign Languages and Information Technology, Hoa Lu University, Ninh Binh Province, Vietnam
  • Nguyen Thi Lien MA, English Teacher, Department of Foreign Languages and Information Technology, Hoa Lu University, Ninh Binh Province, Vietnam
  • Nguyen Thi Le Thu MA, English Teacher, Department of Foreign Languages and Information Technology, Hoa Lu University, Ninh Binh Province, Vietnam
  • Nguyen Thi Hue MA, English Teacher, Department of Foreign Languages and Information Technology, Hoa Lu University, Ninh Binh Province, Vietnam
Vol. 3 No. 11 (2021): Journal of English Language Teaching and Applied Linguistics
Articles
October 31, 2021

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his article presents the results of a study designed to measure the evaluation of learners on an online English course. A survey questionnaire was distributed to 20-course attendees, who are tourism workers in Ninh Binh province. The results of the survey reveal learners’ positive attitudes towards (1) the course content, (2) the course approach, (3) the course materials, (4) the course management, and (5) the perceived course outcomes. Besides, semi-structured interviews were carried out to pinpoint the difficulties learners encountered throughout the course. Based on the preliminary analyses of this questionnaire form, suggestions for a more efficient application of this online course are proposed.