Bridging the Gap: Understanding the Workplace Environment and Leadership Preferences of Generation Z

Abstract

This study explores the unknown workplace environment and leadership preferences of Generation Z and employers. Using Employee Engagement Theory (EET) as the theoretical framework, a qualitative multiple case study approach was employed to investigate these preferences and employers' perceptions. The study involved eight Generation Z employees and eight employers. Key themes identified include the impact of supervisor kindness, fairness, and work ethic on employee motivation and mood; the influence of leadership and social characteristics on workplace environment effects; the association of employee experience and growth prioritization with strong motivation and performance; and the positive effects of relaxed or well-organized fast-paced environments on mood and performance. Findings indicate that leadership styles significantly impact Generation Z perceptions. Future research should explore the preferences of Generation Z employers and other generational employees, including a quantitative approach to measure perceptions of leadership effectiveness.